Home Instead

Home Instead is a home care agency based in Basildon, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basildon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a learning disability or autism. The agency has been registered since October 2012.

At its latest inspection, published July 2024, the CQC rated Home Instead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 448 registered home care agencies in Essex. Others working the same area include Together Care, Advance Careprovider Limited and Cera Care Essex and Havering, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.