Home Instead

Home Instead is a home care agency based in Basildon, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basildon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a learning disability or autism. The agency has been registered since October 2012.

At its latest inspection, published July 2024, the CQC rated Home Instead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include Caronne Care Essex Branch, Cornwallis Business Centre Ltd and DJ Kares Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.