Cera Care Essex and Havering

Cera Care Essex and Havering is a home care agency based in Basildon, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Cera provides expert home care services in Essex and Havering and surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since November 2010.

At its latest inspection, published July 2024, the CQC rated Cera Care Essex and Havering Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Care Essex and Havering has not published its rates and has not yet told us what they are. Home care agencies in Essex with a rate on record typically charge about £27 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and family app or online notes. Details like these come from the agency's own website and change, so confirm them when you call.

There are 448 registered home care agencies in Essex. Others working the same area include Advance Careprovider Limited, Seccare+ and Head Office, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.