Home Care Assist

Home Care Assist is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Life Plan Solutions, which has 2 branches in England. The agency has been registered since March 2019.

At its latest inspection, published April 2020, the CQC rated Home Care Assist Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Care Assist has not published its rates and has not yet told us what they are. Home care agencies in Stoke-on-Trent with a rate on record typically charge about £28.50 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include Trustlink Care Services Ltd, Berryhill Village Administration Centre and Cera Care Staffordshire and Stoke, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.