Helto Support

Helto Support is a home care agency based in Burnley, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Burnley office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since January 2022.

At its latest inspection, published December 2024, the CQC rated Helto Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helto Support has not published its rates and has not yet told us what they are. Home care agencies in Lancashire with a rate on record typically charge about £25 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 262 registered home care agencies in Lancashire. Others working the same area include Lancashire, Spring Cottages Home Care Limited and Complex Care Professionals, 6 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.