Helping Hands Shrewsbury & Telford

Helping Hands Shrewsbury & Telford is a home care agency based in Shrewsbury, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Shrewsbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since March 2019.

At its latest inspection, published September 2022, the CQC rated Helping Hands Shrewsbury & Telford Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Shrewsbury & Telford has not published its rates and we are still collecting figures for Shropshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 81 registered home care agencies in Shropshire. Others working the same area include Brookland House, Prestige Nursing Limited Shrewsbury and Willow Home Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.