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CQC: Requires improvement

Helping Hands Northampton

Office: Unit 4 The Ridings, St Giles Street, Northampton, NN1 1EZ

Most likely works within about 9 miles of its Northampton office, which is our estimate rather than something the agency has told us.

Home care agency · Midshires Care

Hourly rate
Not published
area typical £21.75
Live-in care
from £1,675
a week, September 2026
CQC rating
Requires improvement
December 2021
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in West Northamptonshire
£21.75an hour

About £305 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £25 a week less, £1,274 over a year

Live-in care near West Northamptonshire typically £1,100 a week.

See carers near Northampton
100+ live-in carers on PrimeCarers within about an hour of West Northamptonshire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Northampton

Helping Hands Northampton is a home care agency based in Northampton, in the West Northamptonshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Northampton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and companionship without personal care. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since June 2020.

At its latest inspection, published December 2021, the CQC rated Helping Hands Northampton Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Northampton charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 24 hours, free assessment, carers drive and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 162 registered home care agencies in West Northamptonshire. Others working the same area include Age UK Northamptonshire, Multicare Community Services Northampton Ltd and Project Care, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Companionship without personal care
  • Younger adults

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Complex clinical care
  • Nurse-led

How they work

  • Employs its carers
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Carers drive

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Midshires Care Ltd
Registered with CQC
June 2020
Latest CQC rating
Requires improvement (December 2021)
Office town
Northampton
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Starting from £1,675 a week, our live-in care”
View on Helping Hands Northampton’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near West Northamptonshire is typically £1,100 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Northampton

How much does Helping Hands Northampton charge an hour?

Helping Hands Northampton charges from £1,675 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Northampton offer live-in care?

Yes. Helping Hands Northampton charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Northampton?

The Care Quality Commission rated Helping Hands Northampton Requires improvement in December 2021. The full inspection report is on the CQC website.

Which areas does Helping Hands Northampton cover?

Helping Hands Northampton most likely works within about 9 miles of its Northampton office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Northampton care for people with dementia?

Yes. Helping Hands Northampton is registered with the CQC to care for people living with dementia.

Age UK Northamptonshire

Northampton, NN1 · Covers this postcode
CQC: Requires improvement
DementiaAge
30 minute visit
£34 a visit
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Northampton

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of West Northamptonshire
Hourly visits
£18 to £25an hour
Live-in typically £1,100 a week

Project Care

Northampton, NN4 · Covers this postcode
CQC: Good
Rates not published
Area typical £21.75 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 150 Midshires Care branches