Helping Hands Exeter

Helping Hands Exeter is a home care agency based in Exeter, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Exeter office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since September 2017.

At its latest inspection, published October 2018, the CQC rated Helping Hands Exeter Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Exeter has not published its rates and we are still collecting figures for Devon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 140 registered home care agencies in Devon. Others working the same area include Right at Home Exeter & Exmouth, Horizon Care (South West) Ltd and Nurse Plus & Carer Plus (UK) Limited Exeter. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.