Home Instead

Home Instead is a home care agency based in Dawlish, in the Devon council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Dawlish office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and younger adults. It is run by Bedrock Care Services. The agency has been registered since September 2017.

At its latest inspection, published September 2018, the CQC rated Home Instead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead has not published its rates and we are still collecting figures for Devon. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 140 registered home care agencies in Devon. Others working the same area include Thomas Homecare Ltd, Advance Support and Enabling Service and Assist Teignbridge. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.