Helping Hands Derby

Helping Hands Derby is a home care agency based in Derby, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since August 2017.

At its latest inspection, published November 2018, the CQC rated Helping Hands Derby Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Derby has not published its rates and we are still collecting figures for Derby. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 116 registered home care agencies in Derby. Others working the same area include Ebenezer (Stone of Help) Ltd, Global Support & Care LTD and Complete Nursing Services Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.