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CQC: Good

Helping Hands Derby

Office: 31 Shardlow Road, Alvaston, Derby, DE24 0JG

Most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us.

Home care agency · Midshires Care

Hourly rate
Not published
area typical £28.75
Live-in care
from £1,675
a week, September 2026
CQC rating
Good
November 2018
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Derby
£28.75an hour

About £403 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £123 a week less, £6,370 over a year

Live-in care near Derby typically £1,090 a week.

See carers near Derby
76 live-in carers on PrimeCarers within about an hour of Derby

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Derby

Helping Hands Derby is a home care agency based in Derby, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since August 2017.

At its latest inspection, published November 2018, the CQC rated Helping Hands Derby Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Derby charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 116 registered home care agencies in Derby. Others working the same area include Home Support Services, Access Care Solutions and Caringlinks Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Hospital discharge
  • Companionship without personal care
  • Younger adults

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Employs its carers
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Male or female carer on request
  • Carers drive
  • Happy with pets

Money

  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Midshires Care Ltd
Registered with CQC
August 2017
Latest CQC rating
Good (November 2018)
Council area
Derby
Office town
Derby
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Starting from £1,675 a week, our live-in care”
View on Helping Hands Derby’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Derby is typically £1,090 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Derby

How much does Helping Hands Derby charge an hour?

Helping Hands Derby charges from £1,675 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Derby offer live-in care?

Yes. Helping Hands Derby charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Derby?

The Care Quality Commission rated Helping Hands Derby Good in November 2018. The full inspection report is on the CQC website.

Which areas does Helping Hands Derby cover?

Helping Hands Derby most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Derby care for people with dementia?

Yes. Helping Hands Derby is registered with the CQC to care for people living with dementia.

Other agencies covering Derby

Home Support Services, Derby

Home Support Services

Derby, DE24 · Covers this postcode
CQC: Good
Rates not published
Area typical £28.75 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Derby

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

76 live-in carers on PrimeCarers within about an hour of Derby
Hourly visits
£18 to £25an hour
Live-in typically £1,090 a week
Access Care Solutions, Derby

Access Care Solutions

Derby, DE24 · Covers this postcode
CQC: Requires improvement
DementiaEmploys carersDirect paymentsAccess Care Solutions
Hourly visits
£25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Caringlinks Limited

Derby, DE21 · Covers this postcode
CQC: Good
Live-inDementiaNightsCaringlinks
Rates not published
Area typical £28.75 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 150 Midshires Care branches