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CQC: Good

Helping Hands Cheltenham

Office: Festival House, Jessop Avenue, Cheltenham, GL50 3SH

Most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us.

Home care agency · Midshires Care

Hourly rate
Not published
area typical £32.88
Live-in care
from £1,675
a week, September 2026
CQC rating
Good
August 2022
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Gloucestershire
£32.88an hour

About £460 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £180 a week less, £9,377 over a year

Live-in care near Gloucestershire typically £1,130 a week.

See carers near Cheltenham
38 live-in carers on PrimeCarers within about an hour of Gloucestershire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Cheltenham

Helping Hands Cheltenham is a home care agency based in Cheltenham, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since May 2021.

At its latest inspection, published August 2022, the CQC rated Helping Hands Cheltenham Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Cheltenham charges from £1,675 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Saracen Care Services Ltd, Accolade Support and Care Ltd and Hope Care Service Agency, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Hospital discharge

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Multiple sclerosis
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Employs its carers
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Male or female carer on request
  • Carers drive
  • Happy with pets

Money

  • Takes direct payments
  • Takes council-funded clients

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Physical disabilities
  • Sensory impairment

Registration

Brand
Midshires Care Ltd
Registered with CQC
May 2021
Latest CQC rating
Good (August 2022)
Council area
Gloucestershire
Office town
Cheltenham
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Starting from £1,675 a week, our live-in care”
View on Helping Hands Cheltenham’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Gloucestershire is typically £1,130 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Cheltenham

How much does Helping Hands Cheltenham charge an hour?

Helping Hands Cheltenham charges from £1,675 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Cheltenham offer live-in care?

Yes. Helping Hands Cheltenham charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Cheltenham?

The Care Quality Commission rated Helping Hands Cheltenham Good in August 2022. The full inspection report is on the CQC website.

Which areas does Helping Hands Cheltenham cover?

Helping Hands Cheltenham most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Cheltenham care for people with dementia?

Yes. Helping Hands Cheltenham is registered with the CQC to care for people living with dementia.

Saracen Care Services Ltd

Cheltenham, GL50 · Covers this postcode
CQC: Outstanding
Live-inDementiaEmploys carersSaracen Care Services
Rates not published
Area typical £32.88 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Cheltenham

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

38 live-in carers on PrimeCarers within about an hour of Gloucestershire
Hourly visits
£18 to £25an hour
Live-in typically £1,130 a week

Hope Care Service Agency

Cheltenham, GL52 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of lifeEmploys carersHope Care Service Agency
Rates not published
Area typical £32.88 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 150 Midshires Care branches