Headway House

Headway House is a home care agency based in Shrewsbury, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Shrewsbury office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a physical disability. It is run by Headway Shropshire. The agency has been registered since December 2010.

At its latest inspection, published July 2021, the CQC rated Headway House Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Headway House has not published its rates and we are still collecting figures for Shropshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 81 registered home care agencies in Shropshire. Others working the same area include Shrewsbury Approved Care and Support, Offices, Bowbrook House and Positive Steps Shropshire Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.