Head Office

Head Office is a home care agency based in Chatham, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Chatham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and younger adults. It is run by Begood Care. The agency has been registered since September 2023.

Head Office has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Head Office has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Adonai Healthcare Services, Astro Global Care Ltd and Graceful Hands Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.