Hamilton House

Hamilton House is a home care agency based in Gillingham, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Gillingham office, which is our estimate rather than something the agency has told us. It is part of Bluebird Care, which has 132 branches in England. The agency has been registered since January 2015.

At its latest inspection, published March 2019, the CQC rated Hamilton House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hamilton House has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Bluebird Care (Swale), Community Careline and Rapid Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.