Mulberry House

Mulberry House is a home care agency based in Gillingham, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Gillingham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with mental health needs. It is run by PureCare Care Services. The agency has been registered since July 2022.

At its latest inspection, published May 2018, the CQC rated Mulberry House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mulberry House has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Platinum living care, 7 Byron Road and Right at Home Medway. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.