Mulberry House

Mulberry House is a home care agency based in Gillingham, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Brook House (Gillingham), Aspen House (Maidstone), Springbank House (Bexhill-on-Sea) and Caspian House (Bognor Regis) are 24 hour supported residential environments. It is registered to care for older people, younger adults and people with mental health needs. Its website lists younger adults. It is run by PureCare Care Services. The agency has been registered since July 2022.

At its latest inspection, published May 2018, the CQC rated Mulberry House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mulberry House has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, free assessment and 18 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 102 registered home care agencies in Medway. Others working the same area include Azure Care, Logic Care Solutions and Home Instead Medway, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.