Hales Group Ltd Ipswich

Hales Group Ltd Ipswich is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covers North East, Newcastle, Tyne and Wear, Humberside and Lincolnshire, Hull, Grimsby, Scunthorpe, Lincolnshire, Yorkshire, Leeds, Bradford, Doncaster, Rotherham, Huddersfield, Sheffield, East Anglia, Norwich, Ipswich, Swaffham, Peterborough, Huntingdon, Hertfordshire, Lowestoft, Wickford, Worcestershire, Manchester. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Hales Group, which has 24 branches in England. The agency has been registered since September 2014.

At its latest inspection, published December 2025, the CQC rated Hales Group Ltd Ipswich Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hales Group Ltd Ipswich has not published its rates and has not yet told us what they are. Home care agencies in Suffolk with a rate on record typically charge about £30 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 198 registered home care agencies in Suffolk. Others working the same area include Home Instead, Above & Beyond Care Ltd and Inspiring Aspirations Plus, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.