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CQC: Outstanding

Home Instead

Office: 2 Gamma Terrace, West Road, Ransomes Europark, Ipswich, IP3 9FF

As a CQC-regulated provider covering Ipswich, Woodbridge and Felixstowe.

Home care agency · Home Instead

Hourly rate
Not published
area typical £30
Live-in care
£1,350 to £2,000
a week, September 2026
CQC rating
Outstanding
December 2017
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Suffolk
£30an hour

About £420 a week for two one-hour visits a day

Live-in care £1,350 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near Suffolk typically £1,120 a week.

See carers near Ipswich
22 live-in carers on PrimeCarers within about an hour of Suffolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Home Instead

Home Instead is a home care agency based in Ipswich, in the Suffolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It As a CQC-regulated provider covering Ipswich, Woodbridge and Felixstowe. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and same-day start. The agency has been registered since March 2016.

At its latest inspection, published December 2017, the CQC rated Home Instead Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead charges £1,350 to £2,000 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,350 to £2,000 a week.

On how it works, the agency says: 60 minute visits, employs its carers, 24/7 on-call, free assessment, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 198 registered home care agencies in Suffolk. Others working the same area include Inspiring Aspirations Plus, Above & Beyond Care Ltd and Safe and Sound Homecare Limited, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Respite care
  • Same-day start
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia

How they work

  • 60 minute visits
  • Employs its carers
  • 24/7 on-call
  • Free assessment

Money

  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

IP1, IP11, IP12, IP13, IP2, IP3, IP4, IP5, IP6, IP7, IP8, IP9

Read from the agency's website; ring to check yours.

Registration

Brand
Home Instead
Registered with CQC
March 2016
Latest CQC rating
Outstanding (December 2017)
Council area
Suffolk
Office town
Ipswich
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,350 to £2,000 a week
as of September 2026
From the agency's website
“Live-in Care through an agency often ranges from around £1,350 to £2,000 per week in the UK”
View on Home Instead’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Suffolk is typically £1,120 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Home Instead

How much does Home Instead charge an hour?

Home Instead charges £1,350 to £2,000 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Home Instead offer live-in care?

Yes. Home Instead charges £1,350 to £2,000 a week for live-in care (as of September 2026).

What is the CQC rating for Home Instead?

The Care Quality Commission rated Home Instead Outstanding in December 2017. The full inspection report is on the CQC website.

Which areas does Home Instead cover?

Home Instead As a CQC-regulated provider covering Ipswich, Woodbridge and Felixstowe. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Home Instead care for people with dementia?

Yes. Home Instead is registered with the CQC to care for people living with dementia.

Other agencies covering Ipswich

PrimeCarersAnother option

Choose your own carer in Ipswich

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

22 live-in carers on PrimeCarers within about an hour of Suffolk
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Above & Beyond Care Ltd

Ipswich, IP3 · Covers this postcode
CQC: Good
End of lifeEmploys carersDirect paymentsAbove & Beyond Care
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 145 Home Instead branches