Flexi Direct Ltd

Flexi Direct Ltd is a home care agency based in Northampton, in the West Northamptonshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Northampton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Flexi Direct, which has 2 branches in England. The agency has been registered since February 2020.

At its latest inspection, published October 2022, the CQC rated Flexi Direct Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Flexi Direct Ltd has not published its rates and we are still collecting figures for West Northamptonshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 162 registered home care agencies in West Northamptonshire. Others working the same area include Multicare Community Services Northampton Ltd, Barakah HCS Ltd and Larry Benedict Healthcare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.