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CQC: Outstanding

Extra Care Home Services Ltd

Office: Office 4, Tudor House, Grammar School Road, North Walsham, NR28 9JH

Extra Care Home Services Limited provides personal care services to its clients in North Walsham as well as domestic duties in the North Norfolk area.

Home care agency · Extra Care Home Services

Hourly rate
£34
an hour, published by the agency, September 2026
Live-in care
Not offered
CQC rating
Outstanding
December 2019
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Extra Care Home Services Ltd's stated rate
£34an hour

About £476 a week for two one-hour visits a day

Live-in care £1,488 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £196 a week less, £10,192 over a year

Live-in care near Norfolk typically £1,050 a week.

See carers near North Walsham
13 live-in carers on PrimeCarers within about an hour of Norfolk

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Extra Care Home Services Ltd

Extra Care Home Services Ltd is a home care agency based in North Walsham, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Extra Care Home Services Limited provides personal care services to its clients in North Walsham as well as domestic duties in the North Norfolk area. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits. It is run by Extra Care Home Services. The agency has been registered since January 2013.

At its latest inspection, published December 2019, the CQC rated Extra Care Home Services Ltd Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Extra Care Home Services Ltd charges £34 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £476 a week. That is about 15% above the typical hourly rate in Norfolk of £29.66.

On how it works, the agency says: 30 minute visits, employs its carers, 40 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 175 registered home care agencies in Norfolk. Others working the same area include Eastern Specialist Services T/A Cavell Healthcare, Semy Care Ltd and NR Care Head Office, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits

How they work

  • 30 minute visits
  • Employs its carers
  • 40 years operating

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

NR28

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
January 2013
Latest CQC rating
Outstanding (December 2019)
Council area
Norfolk
Office town
North Walsham
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£34 an hour
as of September 2026
From the agency's website
“Hourly rate from £34.09 per hour”
View on Extra Care Home Services Ltd’s website
30 minute visit
£18.94 a visit
as of September 2026
From the agency's website
“30 minute care call £18.94”
View on Extra Care Home Services Ltd’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Norfolk is typically £1,050 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Extra Care Home Services Ltd

How much does Extra Care Home Services Ltd charge an hour?

Extra Care Home Services Ltd charges £34 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Extra Care Home Services Ltd offer live-in care?

Extra Care Home Services Ltd does not list live-in care on its website as far as we can see. If you need live-in care, filter the Norfolk listing for agencies that offer it.

What is the CQC rating for Extra Care Home Services Ltd?

The Care Quality Commission rated Extra Care Home Services Ltd Outstanding in December 2019. The full inspection report is on the CQC website.

Which areas does Extra Care Home Services Ltd cover?

Extra Care Home Services Ltd Extra Care Home Services Limited provides personal care services to its clients in North Walsham as well as domestic duties in the North Norfolk area. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Extra Care Home Services Ltd care for people with dementia?

Yes. Extra Care Home Services Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering North Walsham

PrimeCarersAnother option

Choose your own carer in North Walsham

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

13 live-in carers on PrimeCarers within about an hour of Norfolk
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week

Semy Care Ltd

Norwich, NR12 · Covers this postcode
CQC: Good
DementiaNightsEnd of lifeSemy Care
Rates not published
Area typical £29.66 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
NR Care Head Office, Norwich

NR Care Head Office

Norwich, NR13 · Covers this postcode
CQC: Good
Live-inDementiaNightsEmploys carersNR Care
Hourly visits
£27.96 an hour
Live-in £1,200 to £1,400 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour