Excellence Care

Excellence Care is a home care agency based in Basildon, in the Essex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basildon office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since September 2013.

At its latest inspection, published January 2020, the CQC rated Excellence Care Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Excellence Care has not published its rates and we are still collecting figures for Essex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 448 registered home care agencies in Essex. Others working the same area include MTS Healthcare, Dion Care Services Limited and Joff Care Services Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.