Empathy Care (IOW)

Empathy Care (IOW) is a home care agency based in Ryde, in the Isle of Wight council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Ryde office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The agency has been registered since January 2019.

At its latest inspection, published February 2020, the CQC rated Empathy Care (IOW) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Empathy Care (IOW) has not published its rates and we are still collecting figures for Isle of Wight. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 32 registered home care agencies in Isle of Wight. Others working the same area include Emerald Agency, JHN Healthcare Ltd and Wight Home Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.