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CQC: Requires improvement

Isle of Wight

Office: Unit 2, Sandown Business Centre, College Close, Sandown, PO36 8EB

Most likely works within about 9 miles of its Sandown office, which is our estimate rather than something the agency has told us.

Home care agency · Pacific Care Services

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
February 2026
Family reviews
None yet
be the first

About Isle of Wight

Isle of Wight is a home care agency based in Sandown, in the Isle of Wight council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sandown office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Pacific Care Services, which has 2 branches in England. The agency has been registered since December 2020.

At its latest inspection, published February 2026, the CQC rated Isle of Wight Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Isle of Wight has not published its rates and we are still collecting figures for Isle of Wight. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 32 registered home care agencies in Isle of Wight. Others working the same area include Cera Care Isle of Wight, Care Quality Services IOW and Acorn Care Service. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Registered name
Pacific Care Services Limited - Isle of Wight
Registered with CQC
December 2020
Latest CQC rating
Requires improvement (February 2026)
Council area
Isle of Wight
Office town
Sandown
Read the full CQC inspection report

Rates

Isle of Wight has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Isle of Wight

How much does Isle of Wight charge an hour?

Isle of Wight has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Isle of Wight offer live-in care?

Isle of Wight does not list live-in care on its website as far as we can see. If you need live-in care, filter the Isle of Wight listing for agencies that offer it.

What is the CQC rating for Isle of Wight?

The Care Quality Commission rated Isle of Wight Requires improvement in February 2026. The full inspection report is on the CQC website.

Which areas does Isle of Wight cover?

Isle of Wight most likely works within about 9 miles of its Sandown office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Isle of Wight care for people with dementia?

Yes. Isle of Wight is registered with the CQC to care for people living with dementia.

See all 2 Pacific Care Services branches