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CQC: Requires improvement

Isle of Wight

Office: Unit 2, Sandown Business Centre, College Close, Sandown, PO36 8EB

Our Branches: Sheffield, Isle Of Wight, North Shields.

Home care agency · Pacific Care Services

Hourly rate
Not published
Live-in care
Offered
price not published
CQC rating
Requires improvement
February 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Isle of Wight's rate

Not published. Ask the agency for a written price list.

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near Isle of Wight typically £1,090 a week.

See carers near Sandown
80 live-in carers on PrimeCarers within about two hours of Isle of Wight

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Isle of Wight

Isle of Wight is a home care agency based in Sandown, in the Isle of Wight council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our Branches: Sheffield, Isle Of Wight, North Shields. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care and companionship without personal care. It is part of Pacific Care Services, which has 2 branches in England. The agency has been registered since December 2020.

At its latest inspection, published February 2026, the CQC rated Isle of Wight Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Isle of Wight has not published its rates and we are still collecting figures for Isle of Wight. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: 24/7 on-call, free assessment, happy with pets, 10 years operating and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 32 registered home care agencies in Isle of Wight. Others working the same area include GoodOaks Homecare - Isle of Wight, Trusted Homecare Ltd and Right at Home Isle of Wight, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Complex clinical care

How they work

  • 24/7 on-call
  • Free assessment
  • Happy with pets
  • 10 years operating

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

NE29, NE30, PO30, PO31, PO32, PO33, PO35, PO36, PO37, PO38, PO39, PO40, S1, S10, S11, S12, S13, S17, S2, S20, S21, S25, S26, S3, S35, S36, S4, S5, S6, S60, S7, S8, S9

Read from the agency's website; ring to check yours.

Registration

Registered name
Pacific Care Services Limited - Isle of Wight
Registered with CQC
December 2020
Latest CQC rating
Requires improvement (February 2026)
Council area
Isle of Wight
Office town
Sandown
Read the full CQC inspection report

Rates

Isle of Wight has not published its rates and has not yet told us what they are. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Isle of Wight

How much does Isle of Wight charge an hour?

Isle of Wight has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Isle of Wight offer live-in care?

Yes, Isle of Wight lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Isle of Wight?

The Care Quality Commission rated Isle of Wight Requires improvement in February 2026. The full inspection report is on the CQC website.

Which areas does Isle of Wight cover?

Isle of Wight Our Branches: Sheffield, Isle Of Wight, North Shields. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Isle of Wight care for people with dementia?

Yes. Isle of Wight is registered with the CQC to care for people living with dementia.

GoodOaks Homecare - Isle of Wight, Sandown

GoodOaks Homecare - Isle of Wight

Sandown, PO36 · Covers this postcode
CQC: Good
Live-inDementia30 min visitsFCG Homecare
Live-in care
from £1,100 a week
Live-in from £1,100 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Sandown

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

80 live-in carers on PrimeCarers within about two hours of Isle of Wight
Hourly visits
£18 to £25an hour
Live-in typically £1,090 a week

Trusted Homecare Ltd

Sandown, PO36 · Covers this postcode
CQC: Not yet rated
Live-inDementia45 min visitsEmploys carersTrusted Homecare
Hourly visits
£33.80 to £35.80 an hour
Live-in from £1,650 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 2 Pacific Care Services branches