Emerald Agency

Emerald Agency is a home care agency based in Ryde, in the Isle of Wight council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Ryde office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism and people with a sensory impairment. It is run by Westhill IOW. The agency has been registered since February 2011.

Emerald Agency has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Emerald Agency has not published its rates and we are still collecting figures for Isle of Wight. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 32 registered home care agencies in Isle of Wight. Others working the same area include Empathy Care (IOW), JHN Healthcare Ltd and Wight Home Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.