Elegance Care and Support

Elegance Care and Support is a home care agency based in Houghton-le-Spring, in the Sunderland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Houghton-le-Spring office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since February 2021.

At its latest inspection, published July 2022, the CQC rated Elegance Care and Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Elegance Care and Support has not published its rates and we are still collecting figures for Sunderland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Sunderland. Others working the same area include Housing & Care 21 Bramble Hollow, Cherry Tree Gardens and Care of Choice. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.