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CQC: Good

Helping Hands Sunderland

Office: Unit 57, Business & Innovation Centre, Wearfield, Sunderland Enterprise Park, Sunderland, SR5 2TA

We’ve been providing the highest standards of care since we were established in 1989, caring for people with both visiting and live-in care in Sunderland.

Home care agency · Midshires Care

Hourly rate
from £32.40
an hour, published by the agency, September 2026
Live-in care
from £1,675
a week, September 2026
CQC rating
Good
August 2022
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Helping Hands Sunderland's stated rate
£32.40an hour

About £454 a week for two one-hour visits a day

Live-in care £1,675 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £174 a week less, £9,027 over a year

Live-in care near Sunderland typically £1,080 a week.

See carers near Sunderland
45 live-in carers on PrimeCarers within about an hour of Sunderland

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Helping Hands Sunderland

Helping Hands Sunderland is a home care agency based in Sunderland, registered with the Care Quality Commission to provide personal care to people in their own homes. It We’ve been providing the highest standards of care since we were established in 1989, caring for people with both visiting and live-in care in Sunderland. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and hospital discharge. It is part of Midshires Care, which has 150 branches in England. The agency has been registered since April 2021.

At its latest inspection, published August 2022, the CQC rated Helping Hands Sunderland Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Helping Hands Sunderland charges from £32.40 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £454 a week. Live-in care is from £1,675 a week.

On how it works, the agency says: 30 minute visits, employs its carers, 24/7 on-call, free assessment, male or female carer on request, 35 years operating and helping hands. Details like these come from the agency's own website and change, so confirm them when you call.

There are 43 registered home care agencies in Sunderland. Others working the same area include Include 'In' Autism, Blue Ribbon Community Care (Tyne and Wear) and City and County Healthcare Group Sunderland, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • Hospital discharge
  • End of life care
  • Companionship without personal care
  • Younger adults

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Complex clinical care
  • Nurse-led

How they work

  • 30 minute visits
  • Employs its carers
  • 24/7 on-call
  • Free assessment
  • Male or female carer on request
  • 35 years operating
  • Helping Hands

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

DH4, DH5, NE37, NE38, SR2, SR3, SR4, SR5, SR6

Read from the agency's website; ring to check yours.

Registration

Brand
Midshires Care Ltd
Registered with CQC
April 2021
Latest CQC rating
Good (August 2022)
Council area
Sunderland
Office town
Sunderland
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
from £32.40 an hour
as of September 2026
From the agency's website
“Visiting Care Competitively priced from just £32.40 per hour”
View on Helping Hands Sunderland’s website
Live-in care
from £1,675 a week
as of September 2026
From the agency's website
“Live-in Care beginning at £1,675 per week for an individual”
View on Helping Hands Sunderland’s website
Live-in care for a couple
from £2,125 a week
as of September 2026
From the agency's website
“£2,125 for a couple”
View on Helping Hands Sunderland’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Sunderland is typically £1,080 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Helping Hands Sunderland

How much does Helping Hands Sunderland charge an hour?

Helping Hands Sunderland charges from £32.40 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Helping Hands Sunderland offer live-in care?

Yes. Helping Hands Sunderland charges from £1,675 a week for live-in care (as of September 2026).

What is the CQC rating for Helping Hands Sunderland?

The Care Quality Commission rated Helping Hands Sunderland Good in August 2022. The full inspection report is on the CQC website.

Which areas does Helping Hands Sunderland cover?

Helping Hands Sunderland We’ve been providing the highest standards of care since we were established in 1989, caring for people with both visiting and live-in care in Sunderland. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Helping Hands Sunderland care for people with dementia?

Yes. Helping Hands Sunderland is registered with the CQC to care for people living with dementia.

Other agencies covering Sunderland

PrimeCarersAnother option

Choose your own carer in Sunderland

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

45 live-in carers on PrimeCarers within about an hour of Sunderland
Hourly visits
£18 to £25an hour
Live-in typically £1,080 a week

See all 150 Midshires Care branches