Domiciliary Care and PRIME Service

Domiciliary Care and PRIME Service is a home care agency based in Gateshead, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Gateshead office, which is our estimate rather than something the agency has told us. It is registered to care for older people. It is run by Gateshead Council. The agency has been registered since March 2013.

At its latest inspection, published March 2019, the CQC rated Domiciliary Care and PRIME Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Domiciliary Care and PRIME Service has not published its rates and we are still collecting figures for Gateshead. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 41 registered home care agencies in Gateshead. Others working the same area include Shaftesbury North East, Care4u Office and Gateshead. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.