Distinct Care and Support

Distinct Care and Support is a home care agency based in Luton, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Luton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. The agency has been registered since September 2019.

At its latest inspection, published June 2021, the CQC rated Distinct Care and Support Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Distinct Care and Support has not published its rates and has not yet told us what they are. Home care agencies in Luton with a rate on record typically charge about £25 an hour and £1,200 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 69 registered home care agencies in Luton. Others working the same area include UR Hands Care, Devoted To Care LTD and Timely Care Solution Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.