UR Hands Care

UR Hands Care is a home care agency based in Luton, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Luton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia and people with a physical disability. The agency has been registered since June 2016.

At its latest inspection, published May 2021, the CQC rated UR Hands Care Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

UR Hands Care has not published its rates and we are still collecting figures for Luton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 69 registered home care agencies in Luton. Others working the same area include Generixcare Luton, Resource Gate Care and SSSF Care Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.