Diamond Care and Support

Diamond Care and Support is a home care agency based in Sunderland, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sunderland office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by Mrs Susan Hutchinson. The agency has been registered since July 2019.

At its latest inspection, published May 2021, the CQC rated Diamond Care and Support Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Diamond Care and Support has not published its rates and we are still collecting figures for Sunderland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Sunderland. Others working the same area include Blue Ribbon Community Care (Tyne and Wear), City and County Healthcare Group Sunderland and Helping Hands Sunderland. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.