Cross Care Limited

Cross Care Limited is a home care agency based in Whitchurch, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Whitchurch office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Cross Care. The agency has been registered since November 2019.

At its latest inspection, published June 2021, the CQC rated Cross Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cross Care Limited has not published its rates and we are still collecting figures for Shropshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 81 registered home care agencies in Shropshire. Others working the same area include North Shropshire Homecare Limited, Healthcare 1st Choice Ltd and CareKind. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.