Healthcare 1st Choice Ltd

Healthcare 1st Choice Ltd is a home care agency based in Whitchurch, in the Shropshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We operate across West Midlands, Staffordshire, Shropshire and Herefordshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is part of Healthcare 1st Choice, which has 2 branches in England. The agency has been registered since April 2016.

At its latest inspection, published November 2019, the CQC rated Healthcare 1st Choice Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Healthcare 1st Choice Ltd has not published its rates and has not yet told us what they are. Home care agencies in Shropshire with a rate on record typically charge about £30 an hour, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, carers drive, 5 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 81 registered home care agencies in Shropshire. Others working the same area include North Shropshire Homecare Limited, Brookland House and Bluebird Care Oswestry, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.