Concord Care Services

Concord Care Services is a home care agency based in New Malden, in the Kingston upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its New Malden office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The agency has been registered since December 2020.

At its latest inspection, published April 2025, the CQC rated Concord Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Concord Care Services has not published its rates and has not yet told us what they are. Home care agencies in Kingston upon Thames with a rate on record typically charge about £25 an hour and £1,115 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 42 registered home care agencies in Kingston upon Thames. Others working the same area include Merton, Guardian Angel Carers Wimbledon & Kingston and Comfort Care At Home, 6 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.