Community Support Service

Community Support Service is a home care agency based in Telford, in the Telford and Wrekin council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Telford office, which is our estimate rather than something the agency has told us. It is registered to care for people with a learning disability or autism. It is run by Telford & Wrekin Council. The agency has been registered since February 2016.

At its latest inspection, published March 2018, the CQC rated Community Support Service Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Support Service has not published its rates and we are still collecting figures for Telford and Wrekin. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 61 registered home care agencies in Telford and Wrekin. Others working the same area include Be Happy Support Registered Office, COMFORTPLUS CARE GROUP LTD and Hanshua Healthcare Services Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.