Community Careline Services

Community Careline Services is a home care agency based in Rochdale, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rochdale office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by RochCare (). The agency has been registered since January 2011.

At its latest inspection, published July 2022, the CQC rated Community Careline Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Community Careline Services has not published its rates and we are still collecting figures for Rochdale. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 49 registered home care agencies in Rochdale. Others working the same area include Short Term Assessment and Re-ablement Service, NuvoCare and Acre Homecare Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.