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CQC: Requires improvement

Dale Care and Support Ltd

Office: 115 Drake Street, Rochdale, OL16 1PZ

Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York.

Home care agency · Dale Care and Support

Hourly rate
Not published
area typical £25
Live-in care
£1,550
a week, September 2026
CQC rating
Requires improvement
September 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Rochdale
£25an hour

About £350 a week for two one-hour visits a day

Live-in care £1,550 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £70 a week less, £3,640 over a year

Live-in care near Rochdale typically £1,060 a week.

See carers near Rochdale
100+ live-in carers on PrimeCarers within about an hour of Rochdale

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Dale Care and Support Ltd

Dale Care and Support Ltd is a home care agency based in Rochdale, registered with the Care Quality Commission to provide personal care to people in their own homes. It Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists live-in care, 24-hour care, respite care, hospital discharge and end of life care. It is run by Dale Care and Support. The agency has been registered since March 2017.

At its latest inspection, published September 2025, the CQC rated Dale Care and Support Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Dale Care and Support Ltd charges £1,550 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,550 a week.

On how it works, the agency says: employs its carers, 24/7 on-call, family app or online notes, care within a few days, carers drive, 40 years operating and heritage healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 49 registered home care agencies in Rochdale. Others working the same area include Stepping Stones Services, Bluebird Care Rochdale and Newmark Care Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care
  • 24-hour care
  • Respite care
  • Hospital discharge
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Mental health
  • Physical disability
  • Sensory impairment

How they work

  • Employs its carers
  • 24/7 on-call
  • Family app or online notes
  • care within a few days
  • Carers drive
  • 40 years operating
  • Heritage Healthcare

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities

Postcode districts covered

BD11, BD19, BS10, BS11, BS13, BS14, BS15, BS16, BS3, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS4, BS48, BS49, BS5, BS6, BS7, BS8, BS9, CV1, CV2, CV3, CV4, CV5, CV6, CV7, HD1, HD2, HD3, HD4, HD5, HD7, HD8, HD9, LE18, LE2, LE3, LE4, LE5, LE7, LE8, LE9, M24, MK14, MK16, MK17, MK3, MK4, MK46, MK5, MK6, MK7, MK8, NN1, NN2, NN3, NN4, NN5, NN6, NN7, OL10, OL11, OL12, OL15, OL16, S63, S70, S71, S72, S73, S74, S75, SL4, SS13, SS14, SS15, SS16, SW11, SW12, SW15, SW16, SW17, SW18, SW19, WF1, WF10, WF11, WF12, WF13, WF14, WF15, WF16, WF17, WF2, WF3, WF4, WF5, WF6, WF7, WF8, WF9, YO10, YO19, YO23, YO24, YO26, YO30, YO31, YO32, YO41, YO42, YO43, YO51, YO61

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
March 2017
Latest CQC rating
Requires improvement (September 2025)
Council area
Rochdale
Office town
Rochdale
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,550 a week
as of September 2026
From the agency's website
“On average, for ONLY £1,550 per week , per household, you can be enjoying expert, award-winning live-in care in your home.”
View on Dale Care and Support Ltd’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Rochdale is typically £1,060 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Dale Care and Support Ltd

How much does Dale Care and Support Ltd charge an hour?

Dale Care and Support Ltd charges £1,550 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Dale Care and Support Ltd offer live-in care?

Yes. Dale Care and Support Ltd charges £1,550 a week for live-in care (as of September 2026).

What is the CQC rating for Dale Care and Support Ltd?

The Care Quality Commission rated Dale Care and Support Ltd Requires improvement in September 2025. The full inspection report is on the CQC website.

Which areas does Dale Care and Support Ltd cover?

Dale Care and Support Ltd Heritage Healthcare currently serves the following areas: Barnsley , Basildon , Birmingham South , Bristol , Cardiff , Cheadle & Wilmslow , Coventry , Hounslow & Richmond , Kirklees , Leicester , Milton Keynes , North East , North Tyneside & South Northumberland , Northallerton & Richmond (North Yorkshire) , Northampton , Rochdale , St Albans & Watford , Swansea , Trafford & Cheshire , Wakefield , Wandsworth , Windsor , York. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Dale Care and Support Ltd care for people with dementia?

Yes. Dale Care and Support Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Rochdale

PrimeCarersAnother option

Choose your own carer in Rochdale

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Rochdale
Hourly visits
£18 to £25an hour
Live-in typically £1,060 a week

Newmark Care Ltd

Rochdale, OL12 · Covers this postcode
CQC: Good
Live-inDementia30 min visitsNewmark Care
Hourly visits
£25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour