Charlotte's Compassionate Care Services Ltd

Charlotte's Compassionate Care Services Ltd is a home care agency based in Sunbury-on-Thames, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sunbury-on-Thames office, which is our estimate rather than something the agency has told us. It is registered to care for older people. It is run by Charlotte's Compassionate Care Services. The agency has been registered since October 2021.

At its latest inspection, published December 2022, the CQC rated Charlotte's Compassionate Care Services Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Charlotte's Compassionate Care Services Ltd has not published its rates and we are still collecting figures for Surrey. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 285 registered home care agencies in Surrey. Others working the same area include Cera Care North West Surrey, Acacia Homecare Limited and Right at Home Weybridge & Richmond. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.