Sunbury

Sunbury is a home care agency based in Sunbury-on-Thames, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It The areas we currently cover include Buckinghamshire, Hillingdon & Surrey CC. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights and 24-hour care. It is run by Direct Independent Care. The agency has been registered since November 2014.

At its latest inspection, published January 2020, the CQC rated Sunbury Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Sunbury has not published its rates and has not yet told us what they are. Home care agencies in Surrey with a rate on record typically charge about £29.50 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 360 minute visits, employs its carers, 24/7 on-call, takes direct payments, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 285 registered home care agencies in Surrey. Others working the same area include Amily Homecare, Acacia Homecare Limited and Walfinch Kingston & Weybridge, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.