Cergus Prime Care Durham and Sunderland

Cergus Prime Care Durham and Sunderland is a home care agency based in Sunderland, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sunderland office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Cergus Group. The agency has been registered since April 2023.

At its latest inspection, published October 2025, the CQC rated Cergus Prime Care Durham and Sunderland Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cergus Prime Care Durham and Sunderland has not published its rates and we are still collecting figures for Sunderland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Sunderland. Others working the same area include Helping Hands Sunderland, Include 'In' Autism and Care of Choice, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.