Caremark (Mid Sussex and Crawley)

Caremark (Mid Sussex and Crawley) is a home care agency based in Haywards Heath, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It From our office in Haywards Heath, we offer home care in the Mid Sussex District and Crawley, including: Albourne, Ansty, Ardingly, Ashurst Wood, Bolney, Burgess Hill, Copthorne, Crawley, Crawley Down, Cuckfield, East Grinstead, Fulking, Hassocks, Haywards Heath, Horsted Keynes, Hurstpierpoint, Keymer, Lindfield, Maidenbower, Newtimber, Scaynes Hill, Three Bridges, Walstead, West Hoathly. Postcodes where we offer at care in the area: BN1 8, BN41 2, BN43 5, BN45 7, BN5 9, BN6 8, BN6 9, BN8 4, RH10 1, RH10 2, RH10 3, RH10 4, RH10 5, RH10 6, RH10 7, RH10 8, RH10 9, RH11 0, RH11 6, RH11 7, RH11 8, RH11 9, RH12 0, RH12 4, RH13 6, RH13 8, RH15 0, RH15 8, RH15 9, RH16 1, RH16 2, RH16 3, RH16 4, RH17 5, RH17 6, RH17 7, RH18 5, RH19 1, RH19 2, RH19 3, RH19 4, RH5 5, RH6 0, RH6 7, RH6 9, TN22 3. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, respite care and end of life care. It is part of Caremark, which has 56 branches in England. The agency has been registered since January 2011.

At its latest inspection, published June 2018, the CQC rated Caremark (Mid Sussex and Crawley) Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Caremark (Mid Sussex and Crawley) has not published its rates and has not yet told us what they are. Home care agencies in West Sussex with a rate on record typically charge about £30 an hour and £1,473 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, free assessment, happy with pets and 17 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 197 registered home care agencies in West Sussex. Others working the same area include Abbey Care, St George's Park Limited and Coastal Homecare (Mid-Sussex), 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.