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CQC: Good

Abbey Care

Office: Rear Office, First Floor, 38-42A South Road, Haywards Heath, RH16 4LA

Mid Sussex covering Burgess Hill, Cuckfield and Lindfield as well as Haywards Heath.

Home care agency · 3 F International

Photo from Abbey Care
From the agency's website
Hourly rate
Not published
area typical £30
Live-in care
–
CQC rating
Good
October 2018
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in West Sussex
£30an hour

About £420 a week for two one-hour visits a day

Live-in care £1,473 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near West Sussex typically £1,110 a week.

See carers near Haywards Heath
27 live-in carers on PrimeCarers within about an hour of West Sussex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Abbey Care

Abbey Care is a home care agency based in Haywards Heath, in the West Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Mid Sussex covering Burgess Hill, Cuckfield and Lindfield as well as Haywards Heath. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits and end of life care. It is run by 3 F International. The agency has been registered since August 2017.

At its latest inspection, published October 2018, the CQC rated Abbey Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Abbey Care charges £15 a visit for 30 minute visit, a figure published on the agency's own website in September 2026.

On how it works, the agency says: free assessment, 27 years operating, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 197 registered home care agencies in West Sussex. Others working the same area include Caremark (Mid Sussex and Crawley), St George's Park Limited and Coastal Homecare (Mid-Sussex), 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • End of life care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Mental health

How they work

  • Free assessment
  • 27 years operating

Money

  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

RH15, RH16, RH17

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
August 2017
Latest CQC rating
Good (October 2018)
Council area
West Sussex
Office town
Haywards Heath
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
30 minute visit
£15 a visit
as of September 2026
From the agency's website
“£15 for a ‘drop off’ hour”
View on Abbey Care’s website
45 minute visit
£36.75 a visit
as of September 2026
From the agency's website
“£36.75 for half a day”
View on Abbey Care’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near West Sussex is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Abbey Care

How much does Abbey Care charge an hour?

Abbey Care charges £15 a visit for 30 minute visit (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Abbey Care offer live-in care?

Abbey Care does not list live-in care on its website as far as we can see. If you need live-in care, filter the West Sussex listing for agencies that offer it.

What is the CQC rating for Abbey Care?

The Care Quality Commission rated Abbey Care Good in October 2018. The full inspection report is on the CQC website.

Which areas does Abbey Care cover?

Abbey Care Mid Sussex covering Burgess Hill, Cuckfield and Lindfield as well as Haywards Heath. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Abbey Care care for people with dementia?

Yes. Abbey Care is registered with the CQC to care for people living with dementia.

Other agencies covering Haywards Heath

Caremark (Mid Sussex and Crawley), Haywards Heath

Caremark (Mid Sussex and Crawley)

Haywards Heath, RH16 · Covers this postcode
CQC: Outstanding
Live-inDementiaNightsEnd of lifeEmploys carersCaremark
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Haywards Heath

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

27 live-in carers on PrimeCarers within about an hour of West Sussex
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week

St George's Park Limited

Burgess Hill, RH15 · Covers this postcode
CQC: Good
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour