Care Quality Services North East

Care Quality Services North East is a home care agency based in Sunderland, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Sunderland office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since February 2021.

At its latest inspection, published August 2022, the CQC rated Care Quality Services North East Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care Quality Services North East has not published its rates and we are still collecting figures for Sunderland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 43 registered home care agencies in Sunderland. Others working the same area include Rainbow Trust Childrens Charity 1, Housing & Care 21 Keelboat Lodge and Include 'In' Autism. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.