Care and Protect UK

Care and Protect UK is a home care agency based in Durham, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Durham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Care and Protect. The agency has been registered since July 2018.

At its latest inspection, published February 2024, the CQC rated Care and Protect UK Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Care and Protect UK has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 60 registered home care agencies in County Durham. Others working the same area include YS Services Limited trading as Embracing Care, TLC Community Services Limited and Yeshua Healthcare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.