Butterwick Hospice

Butterwick Hospice is a home care agency based in Bishop Auckland, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bishop Auckland office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by Butterwick. The agency has been registered since February 2011.

At its latest inspection, published May 2022, the CQC rated Butterwick Hospice Inadequate, which means the CQC found the service performing badly and has taken enforcement action. Ratings can change after a new inspection, so read the CQC report before you decide.

Butterwick Hospice has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 60 registered home care agencies in County Durham. Others working the same area include Deaconstar Limited, Positive Care and Support Ltd and Premier Community Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.