Bluebell Support Services

Bluebell Support Services is a home care agency based in Castle Rising, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Castle Rising office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The agency has been registered since March 2016.

At its latest inspection, published August 2017, the CQC rated Bluebell Support Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Bluebell Support Services has not published its rates and has not yet told us what they are. Home care agencies in Norfolk with a rate on record typically charge about £29.66 an hour and £1,488 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 175 registered home care agencies in Norfolk. Others working the same area include Kings Lynn Supported Living, Estuary House Ness M Care Services Norfolk and Ontime Response Healthcare Ltd Norfolk, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.