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CQC: Good

Best At Home (1) Southerton House

Office: Southerton House, Boundary Business Court 92-94, Church Road, Mitcham, CR4 3TD

Most likely works within about 6 miles of its Mitcham office, which is our estimate rather than something the agency has told us.

Home care agency · Best At Home Domiciliary Care Services

Hourly rate
£20 to £32
an hour, published by the agency, September 2026
Live-in care
Offered
price not published
CQC rating
Good
June 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Best At Home (1) Southerton House's stated rate
£20an hour

About £280 a week for two one-hour visits a day

Live-in care £1,400 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

A similar price, with the same carer every time and you choosing who it is.

Live-in care near Merton typically £1,050 a week.

See carers near Mitcham
100+ live-in carers on PrimeCarers within about an hour of Merton

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Best At Home (1) Southerton House

Best At Home (1) Southerton House is a home care agency based in Mitcham, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Mitcham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care and companionship without personal care. It is part of Best At Home Domiciliary Care Services, which has 3 branches in England. The agency has been registered since September 2020.

At its latest inspection, published June 2023, the CQC rated Best At Home (1) Southerton House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Best At Home (1) Southerton House charges £20 to £32 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £280 a week. That is about 22% below the typical hourly rate in Merton of £25.50.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 57 registered home care agencies in Merton. Others working the same area include Enterprise Care Support Limited, Polly Care Services and Forever Good Care Ltd T/A Caremark Merton, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Companionship without personal care

How they work

  • Employs its carers
  • 24/7 on-call
  • Free assessment

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities

Registration

Registered with CQC
September 2020
Latest CQC rating
Good (June 2023)
Council area
Merton
Office town
Mitcham
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£20 to £32 an hour
as of September 2026
From the agency's website
“Our prices range from £20 - £32 (private clients) per hour depending on whether you require services on week days or weekends and whether you require specialist care and services or just social visits.”
View on Best At Home (1) Southerton House’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Merton is typically £1,050 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Best At Home (1) Southerton House

How much does Best At Home (1) Southerton House charge an hour?

Best At Home (1) Southerton House charges £20 to £32 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Best At Home (1) Southerton House offer live-in care?

Yes, Best At Home (1) Southerton House lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Best At Home (1) Southerton House?

The Care Quality Commission rated Best At Home (1) Southerton House Good in June 2023. The full inspection report is on the CQC website.

Which areas does Best At Home (1) Southerton House cover?

Best At Home (1) Southerton House most likely works within about 6 miles of its Mitcham office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Best At Home (1) Southerton House care for people with dementia?

Yes. Best At Home (1) Southerton House is registered with the CQC to care for people living with dementia.

Other agencies covering Mitcham

PrimeCarersAnother option

Choose your own carer in Mitcham

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Merton
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week

Polly Care Services

Mitcham, CR4 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of lifeEmploys carersPolly Care Services
Rates not published
Area typical £25.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
Forever Good Care Ltd T/A Caremark Merton, Morden

Forever Good Care Ltd T/A Caremark Merton

Morden, SM4 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of lifeCaremark
Rates not published
Area typical £25.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 3 Best At Home Domiciliary Care Services branches