Avalon Teesside Services

Avalon Teesside Services is a home care agency based in Stockton-on-Tees, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stockton-on-Tees office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care and respite care. It is part of Avalon Group (Social Care), which has 7 branches in England. The agency has been registered since January 2011.

At its latest inspection, published March 2024, the CQC rated Avalon Teesside Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Avalon Teesside Services has not published its rates and we are still collecting figures for Stockton-on-Tees. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: 30 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 41 registered home care agencies in Stockton-on-Tees. Others working the same area include Home Instead Cleveland, Ther Ark Care Principles Ltd and Yarm Office, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.