Stoke

Stoke is a home care agency based in Newcastle-under-Lyme, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newcastle-under-Lyme office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Austin Ben. The agency has been registered since April 2016.

At its latest inspection, published March 2019, the CQC rated Stoke Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Stoke has not published its rates and has not yet told us what they are. Home care agencies in Staffordshire with a rate on record typically charge about £24.80 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 168 registered home care agencies in Staffordshire. Others working the same area include Evolving Care Ltd NUL, Agincare UK Newcastle under Lyme and Silver Tree Home Support Community Interest Company, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.