Austen Allen Homecare Ltd T/A Austen Allen Homecare

Austen Allen Homecare Ltd T/A Austen Allen Homecare is a home care agency based in Rochester, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rochester office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Austen Allen Healthcare, which has 4 branches in England. The agency has been registered since May 2020.

At its latest inspection, published April 2022, the CQC rated Austen Allen Homecare Ltd T/A Austen Allen Homecare Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Austen Allen Homecare Ltd T/A Austen Allen Homecare has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Rosemont Care Medway, Anchor Domiciliary Care and Initjames Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.