Cera Care North West Surrey

Cera Care North West Surrey is a home care agency based in Sunbury-on-Thames, in the Surrey council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sunbury-on-Thames office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since May 2021.

At its latest inspection, published July 2022, the CQC rated Cera Care North West Surrey Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Care North West Surrey has not published its rates and we are still collecting figures for Surrey. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 285 registered home care agencies in Surrey. Others working the same area include Charlotte's Compassionate Care Services Ltd, Acacia Homecare Limited and Right at Home Weybridge & Richmond. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.