Cera Care Hailsham

Cera Care Hailsham is a home care agency based in Hailsham, in the East Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Hailsham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Cera Care, which has 114 branches in England. The agency has been registered since February 2020.

At its latest inspection, published October 2022, the CQC rated Cera Care Hailsham Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Cera Care Hailsham has not published its rates and we are still collecting figures for East Sussex. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 104 registered home care agencies in East Sussex. Others working the same area include Eastbourne, Hailsham and the Weald, 13B and Caring 4 All. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.