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CQC: Good

Candlelight Homecare Service Limited (East Sussex)

Office: Heathfield Centre, Streatfield, Heathfield, TN21 8LA

We serve these values by providing friendly, responsive and reliable home care to people of all ages in their own homes. Our head office is based in Glastonbury Somerset, but we support clients covering Somerset, Dorset, Wiltshire, East Sussex and all in between.

Home care agency · Candlelight Homecare Services

Photo from Candlelight Homecare Service Limited (East Sussex)
From the agency's website
Hourly rate
Not published
area typical £27.50
Live-in care
Offered
price not published
CQC rating
Good
May 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in East Sussex
£27.50an hour

About £385 a week for two one-hour visits a day

Live-in care £1,480 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £105 a week less, £5,460 over a year

Live-in care near East Sussex typically £1,140 a week.

See carers near Heathfield
18 live-in carers on PrimeCarers within about an hour of East Sussex

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Candlelight Homecare Service Limited (East Sussex)

Candlelight Homecare Service Limited (East Sussex) is a home care agency based in Heathfield, in the East Sussex council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We serve these values by providing friendly, responsive and reliable home care to people of all ages in their own homes. Our head office is based in Glastonbury Somerset, but we support clients covering Somerset, Dorset, Wiltshire, East Sussex and all in between. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, companionship without personal care and children's care. It is part of Candlelight Homecare Services, which has 4 branches in England. The agency has been registered since April 2014.

At its latest inspection, published May 2026, the CQC rated Candlelight Homecare Service Limited (East Sussex) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Candlelight Homecare Service Limited (East Sussex) has not published its rates and has not yet told us what they are. Home care agencies in East Sussex with a rate on record typically charge about £27.50 an hour and £1,480 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call, carers drive and happy with pets. Details like these come from the agency's own website and change, so confirm them when you call.

There are 104 registered home care agencies in East Sussex. Others working the same area include QRC Dom Care, Braeburn Care and Spring Care PAs Battle Limited, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Companionship without personal care
  • Children's care

How they work

  • 24/7 on-call
  • Carers drive
  • Happy with pets

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BA11, BA12, BA13, BA14, BA15, BA16, BA20, BA21, BA22, BA3, BA4, BA5, BA6, BA7, BA9, BH16, BH19, BH20, BH21, BH22, BH24, BH31, BN10, BN2, BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27, BN7, BN8, BN9, BS25, BS27, DT1, DT10, DT11, DT2, DT3, DT4, DT6, DT7, DT8, DT9, RH15, RH18, SN10, SN11, SN12, SN13, SN14, SN15, SN16, SN4, SN5, SN8, SN9, SP1, SP2, SP3, SP4, SP5, SP7, SP8, TA1, TA10, TA11, TA12, TA13, TA16, TA18, TA19, TA2, TA20, TA21, TA24, TA3, TA4, TA5, TA6, TA7, TA8, TA9, TN19, TN20, TN21, TN22, TN31, TN32, TN33, TN34, TN35, TN37, TN38, TN39, TN40, TN5, TN6

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
April 2014
Latest CQC rating
Good (May 2026)
Council area
East Sussex
Office town
Heathfield
Read the full CQC inspection report

Rates

Candlelight Homecare Service Limited (East Sussex) has not published its rates and has not yet told us what they are. Home care agencies in East Sussex typically charge about £27.50 an hour and £1,480 a week for live-in care. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Candlelight Homecare Service Limited (East Sussex)

How much does Candlelight Homecare Service Limited (East Sussex) charge an hour?

Candlelight Homecare Service Limited (East Sussex) has not published its rates. Home care agencies in East Sussex typically charge about £27.50 an hour and £1,480 a week for live-in care. Ask the agency for a written price list.

Does Candlelight Homecare Service Limited (East Sussex) offer live-in care?

Yes, Candlelight Homecare Service Limited (East Sussex) lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Candlelight Homecare Service Limited (East Sussex)?

The Care Quality Commission rated Candlelight Homecare Service Limited (East Sussex) Good in May 2026. The full inspection report is on the CQC website.

Which areas does Candlelight Homecare Service Limited (East Sussex) cover?

Candlelight Homecare Service Limited (East Sussex) We serve these values by providing friendly, responsive and reliable home care to people of all ages in their own homes. Our head office is based in Glastonbury Somerset, but we support clients covering Somerset, Dorset, Wiltshire, East Sussex and all in between. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Candlelight Homecare Service Limited (East Sussex) care for people with dementia?

Yes. Candlelight Homecare Service Limited (East Sussex) is registered with the CQC to care for people living with dementia.

Other agencies covering Heathfield

QRC Dom Care, Heathfield

QRC Dom Care

Heathfield, TN21 · Covers this postcode
CQC: Outstanding
Rates not published
Area typical £27.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Heathfield

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

18 live-in carers on PrimeCarers within about an hour of East Sussex
Hourly visits
£18 to £25an hour
Live-in typically £1,140 a week
Braeburn Care, Tunbridge Wells

Braeburn Care

Tunbridge Wells, TN1 · Covers this postcode
CQC: Not yet rated
Live-inNightsEmploys carersBraeburn Care
Rates not published
Area typical £27.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
Spring Care PAs Battle Limited, Battle

Spring Care PAs Battle Limited

Battle, TN33 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeDirect paymentsSpring Care PAs Battle
Hourly visits
from £31 an hour
Live-in from £1,480 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 4 Candlelight Homecare Services branches